Refund policy

Due to the nature of our products, we can not accept returns or exchanges. Unfortunately, we cannot accept returns on gift cards. You can always contact us for any return questions at glowbysteffani@yahoo.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

If your damaged item needs to be refunded, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at  glowbysteffani@yahoo.com.